Hello! My name is Brittany and I love solving problems by mixing data with human insight.

My work has spanned civic technology and entrepreneurship efforts to management consulting for Fortune 500 companies and non-profits. My mix of public and private experience gives me a unique perspective when it comes to analysis and problem solving.

I look forward to discussing how we can work together! (or where I can find the world's best hot chocolate)


Education

  • Carnegie Mellon University

    MAY 2016

    Master of Science in Public Policy and Management

  • University of Pittsburgh

    MAY 2011

    Bachelor of Arts in History

  • Institut Catholique de Paris

    DECEMBER 2009

    French History and Language Studies

  • American University

    DECEMBER 2008

    International Studies

Coursework

Applied Economic Analysis / Urban Regional Economic Development / Empirical Methods for Public Policy and Management / Professional Writing / Special Topics in Creative Placemaking / Large Scale Data Analysis / Foundations of Social Innovation / Organizational Design and Implementation / Management Science / Financial Analysis / Program Evaluation / Project Management

Skills

French / GIS / Python / SAS / MiniTab / Microsoft Access / Windows and Mac operating systems / Microsoft Office / R / Business Process Analysis / Project Management / Google Workspace / Balsamiq

Experience

  • Business Process Analyst, City of Bellevue, Washington

    SEPTEMBER 2021—PRESENT

    Manage process changes associated with the City of Bellevue’s implementation of the Smart Water Meter program. Facilitate process workshops to aid in the documentation and optimization of existing business processes. Develop benchmarks and tracking metrics to ensure the ongoing success of strategic organizational initiatives.

  • Business Analyst, Grant Street Group

    SEPTEMBER 2018—APRIL 2021

    Maintained and grew a cloud-based tax software responsible for billing and collecting over one billion dollars. Prioritized backlog and planned sprints based on development requests and product roadmap. Met regularly with users to elicit requirements and gauge usability.Performed load, regression and unit tests to maintain the overall health of the product.

  • Solutions Analyst, BusinessForward Inc.

    DECEMBER 2016—AUGUST 2018

    Facilitated conversation between business and IT teams to elicit requirements for software projects. Analyzed business processes to identify improvement opportunities and designed new flows and systems for large-scale clients. Evaluated Request for Proposal responses to facilitate vendor selection for financial and HR systems.

  • Project Assistant, Pittsburgh Public Schools

    JULY 2016—DECEMBER 2016

    Assisted with the implementation and maintenance of the district's internal Sharepoint site. Led requirements workshops and collaborated with third-party vendor to develop an online registration site for enrolling new students. Designed public-facing datasets and developed an open data page for the district's external website.

  • Research Assistant, Carnegie Mellon University

    NOVEMBER 2015—MAY 2016

    Performed GIS work to determine the availability of AM, FM, full-power television and low- power television broadcasts to limited English (LEP) speaking individuals in the US. Used census data to make population estimates of how many LEPs receive broadcasts in their native language.

    Data

    Maps

  • Policy Intern, Urban Redevelopment Authority

    AUGUST 2015—MAY 2016

    Supported the execution of projects in the City of Pittsburgh’s Innovation Roadmap, a three-year innovation plan. Promoted and updated resources for the citywide business resource portal, LaunchPGH.com. Aided in the drafting of grant proposals and support letters to secure funding for Center for Innovation and Entrepreneurship initiatives.

  • Committee Member, Steel City Codefest

    JULY 2013—APRIL 2016

    Served on the planning committee for a city-wide app building event that brought together coders, designers, and innovation enthusiasts to create apps for local government, citizens, and community organizations over a 24-hour period. Reviewed project proposals; organized judges and criteria on which apps were evaluated.

    Website
  • Policy Advisor, City of Pittsburgh

    AUGUST 2015—DECEMBER 2015

    Performed research to help improve digital equity in the City of Pittsburgh. Examined the state of Pittsburgh’s internet connectivity and options for expansion of the digital network. Performed an analysis for building digital infrastructure in the Uptown Corridor.

    Slide Deck

    Presentation

  • Policy Intern, GTECH Strategies

    MAY 2015—AUGUST 2015

    Conducted a community asset survey in the eighteen Northside neighborhoods as part of the One Northside initiative. Researched the feasibility of trail systems to guarantee that broader land access and public policy procedures aligned with project goals. Produced a white paper on the Pittsburgh Bike Share system, exploring the possibility of expansion and the potential for docking stations to be used in wayfinding and placemaking.

  • Community Outreach Coordinator, Lawrenceville United

    JANUARY 2015—MAY 2015

    Worked with the Executive Director on projects pertaining to Responsible Hospitality and Public Safety issues. Completed property inventories for the neighborhood. Researched existing and potential businesses to assess their compatibility with community-driven development.

    Support Services Flyer
  • Assistant to Director of Joint Economic Initiatives, University of Pittsburgh

    JULY 2012—AUGUST 2014

    Assisted the director of Joint Economic Development Initiatives in developing a proposal submitted to the Association of Public and Land Grant Universities that earned the university an Innovation and Economic Prosperity University status. Facilitated connections between entrepreneurs and established companies in the region in order to create business and mentorship opportunities.

    Press Release